Google Reviews: Comparing Koreans vs Vietnamese
Just came back from Old Quarters in Hanoi, Vietnam and I flew to Europe connecting via Incheon. So I needed a hotel for a night to rest and fly the next day to Europe.
One thing that struck me a lot (so much that it deserved to have this blog post) was how low the ratings for Hotel Tour Incheon Airport was compared to the Vietnamese hotel.
For me, I would have collectively rated Elite Hanoi hotel 3.2 stars in Google, while the Korean hotel could've been a 4.9 stars.
Here are the actual ratings:
Elite Hanoi
- 4.4 stars on Google as of the time of writing
- Best hotel in 2020 / 2023
My personal observations.. I might not be keen of coming back here.
| Pros | Cons |
|---|---|
| Customer service! | Some of the rooms are really old and we got one old room |
| Staff returned my wallet that I accidentally left | Somehow I cannot sleep properly at night |
| The bathroom is a bit run down | |
| The space is too small, both hallways and room | |
| No elevators, but the staff will be willing to carry it for you | |
| Noisy construction in the afternoon |
Hotel Tour Incheon
- 4.1 stars, as of time of writing. I swear I remember this being 3 point something 2 months ago but I didn't have time to write about it.
My personal observations.. I have booked another night here for my transfer.
| Pros | Cons |
|---|---|
| Password to the door was texted to me before check in time | None |
| Elevator and Airport Shuttle were available | |
| Right next to the subway | |
| Very spacious room | |
| Room and bathroom were well-built | |
| Complete amenities, even with a bathrobe | |
| Big table for working, sofa for lounging and big area for your luggages | |
| Slept like a baby |
Summary
Hotel Tour Incheon deserves a lot more, but I guess the difference in Korean and Vietnamese culture is very much reflected with the difference in standards between two hotels.
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Vietnamese, as well as Filipinos and Thais are a happier culture so if you take a look at the establishments around the Old Quarters, it's not difficult to find 5-star restaurants with thousands of reviews.